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FAQ

faq
  • What is AI.ST Solution?
    • AI.ST Solution is a cutting-edge patient engagement platform that utilizes artificial intelligence to provide tailored information and experiences to patients, helping to enhance their overall healthcare journey.

  • How does the AI work in curating content for patients?
    • Our AI algorithms analyze a patient’s medical data, preferences, and past interactions to select and present the most relevant videos, articles, and resources tailored to their specific condition and needs.

  • Is the personal health data secure with AI.ST Solution?
    • Absolutely. We prioritize data security and employ advanced encryption methods to ensure all patient information is kept private and protected.

  • Can family members access a patient's records?
    • With the patient's permission, family members can access specific records and monitor treatment progress. This feature is designed to help provide holistic support during and after treatment.

  • How does the Ambient Control System work?
    • Before an appointment, patients are given an online questionnaire where they can set preferences for room temperature, lighting, and music. Our system then adjusts the environment in private rooms accordingly.

  • How does the insurance verification system function?
    • Our platform integrates with various insurance providers to verify a patient's coverage before their visit, streamlining the onboarding process and eliminating the need for tedious paperwork.

  • How does the direct communication channel work?
    • Our platform provides a secure messaging system, allowing patients to directly communicate with their healthcare providers. This fosters better patient-provider relationships and more informed care.

  • How often is the content (videos, articles) updated?
    • Our content is regularly reviewed and updated to ensure patients receive the most recent and accurate information about their conditions and treatments.